You have questions? Sweet!! We have answers

You have questions? Sweet!! We have answers

Are bouncers / slides clean?

Yes. All inflatables Bouncers are thoroughly cleaned and sanitized on site or before being delivered to your party. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. We also safety check all equipment before it goes out to our clients. This way, you are always guaranteed a unit that is safe, clean and in good working order. Our goal is the safety of the children.


Do we need to supply any extra equipment?

No. We supply only what is needed to get the bouncers up and running. We have extension cords reaching up to 50 feet that will give us a wide area to work from.


Can you set up an inflatable in parks / public places?

Yes, we can. Adult supervision is always expected when events take place on private property. An additional fee will be charged if a generator needs to be provided to you. You will need to contact the park you’ve chosen to have the party at and ask for permission.


Does lessee need to provide power?

Yes, an outlet no more than 50 ft. away is needed. Generators are available upon request for an additional charge.


How many children can fit in a bouncer?

We try to match rides by sizes. Generally, 8 children from 2-8 years old, up to 6 children from 8-12 years old, up to 4 older teens or 3 adults only. Depending on size and weight of children numbers may need to be decreased


What if the bouncer/slide is damaged during the party?

There will be no charge if equipment is damaged due to a defect in the unit. In the event unit is damaged due to negligence, Lessee shall pay Lessor the full fair market value of the unit.


What should be done if it starts to rain?

Bouncers/ Slides should be deflated and blower moved out of the rain. You can inflate it again as soon as the rain stops. Caution is required when inflating equipment again, water is slippery. Equipment needs to be dried to assure safety.


lessee need to provide a hose and water for the slide?

Yes, you will need a hose long enough to reach the slide from your water faucet.


What happens if the reservation is cancelled?

If reservation is cancelled due to bad weather and you call us before our driver leaves our warehouse. Once the equipment is set up, balance is due in full and no credit will be issued.


Do you require a deposit?

No deposit is required at time of booking.


What are the rules when using bouncers or water slides?

No shoes, no food, no drinks, no gum, no cigarettes, no silly string, no confetti, no sand. no sharp objects, no rough play, no flips, no hanging from nets, no jewelry. All customers receive an emailed copy at time of rental.


Is it cheaper if we pickup the bouncer ourselves?

No. In fact, Bounce USA LLC does not allow pick ups. All of our drivers are trained as professional installers and are certified by Party Bouncers Rental to be the exclusive installer of our equipment. Our insurance requires that our installers do an onsite inspection as well. Where the safety of your children is concerned, we do not take any chances.


Can you set up the inflatables anywhere?

The best option is to place the inflatables on top of grass which should be mowed 2 to 3 days before the event. Event location area must be flat and clear of rocks or any other debris (including dog droppings) to ensure the safety of the bouncer and its riders. It is the customer’s responsibility to clean area prior to set up. Inflatables need to be in an open area, far from trees, wires or any other thing that may cause tears, about 20 feet high. You will need to add at least 4 feet around the perimeter, so approximately 18′ x 18′ for a 14′ x 14′ bouncer.


Are there any cleaning fees?

We will only charge you a $25.00 cleaning fee if there are any food and/or drink stains. NO SILLY STRING is allowed to be used in or around our equipment. There will be a $50.00 fee for each stain caused by Silly String. Our staff will contact you immediately if there is a problem with the condition is which our equipment is returned to us.


How many hours is the rent of the inflatable?

We rent by the day. We drop off the morning of the party and pick up that day after the party is over. Our pick-up times start at 7pm.


Why rent a bounce house?

Kids love bouncing on the inflatables because they are colorful, bigger than life toys. If they get a bounce house for a party o event, they will not run short of playmates, since all kids enjoy the fun-filled experience. Moreover, these healthy bouncers are available in different themes, styles, color and sizes that help to capture the imagination of the kids who adore playing in them. They are also available depending on the age groups that attend the special event. The common categories in bounce house inflatables are the basic ones, the combo units, the obstacle courses, slides and the sports/interactive ones. Overall, with an infinite assortment of fun activities, bounce houses are healthy and ideal for any event. So, no matter what, with bounce houses the kids at your party will surely have an enjoyable.